About Us
Our Story
Welcome to New Forest Hot Tubs
We’re a family-run business based in the heart of the New Forest, passionate about helping our customers create relaxing spaces to enjoy at home.
What began as a small local home and garden business has grown into a specialist hot tub retailer — bringing the best Lay-Z-Spa hot tubs, accessories, and water care products to homes across Hampshire and the surrounding counties.
Our goal is simple: to make spa ownership easy, affordable, and enjoyable, backed by the personal service and friendly support you can only get from a family-run company.
What We Do
At New Forest Hot Tubs, we focus on quality products that deliver comfort, reliability, and great value.
We proudly stock the full range of Lay-Z-Spa foam-walled hot tubs, known for their superior insulation and year-round performance, as well as a wide selection of official Lay-Z-Spa accessories, Clearwater chemicals, and energy-saving upgrades.
Whether you’re setting up your first spa or upgrading your garden retreat, we’re here to make the process simple — from expert product advice to free local delivery and garden placement.
We also supply energy-saving covers, floor mats, filters, and maintenance kits — everything you need to keep your spa in perfect condition all year long.
What Makes Us Different
Family-Run Care – Every order is handled personally by us, with the same care we’d expect as customers.
Tried, Tested & Trusted – We only stock products we use and believe in ourselves.
Local & Personal Service – Free delivery and garden placement across the New Forest, Hampshire, and surrounding counties, always with a friendly face.
Aftercare You Can Count On – From water balance advice to warranty support, we’re here long after delivery day.
Why Shop With Us
We believe a hot tub isn’t just a product — it’s an experience.
Whether it’s unwinding after a long day, spending quality time with family, or creating a peaceful garden retreat, your spa should be something you love and enjoy.
When you shop with New Forest Hot Tubs, you’re supporting a local, independent business that values honesty, reliability, and genuine service. We appreciate every order and every customer who chooses to shop small and local with us.
New Forest Hot Tubs – Family-Run, Tried, Tested & Trusted.